Incoming Phone Numbers
Available Areas for a DID
Porting
VOIP Hardware
DIDs ( Direct in Dial - incoming phone numbers )
FaktorTel is capable of providing real world phone numbers directly connected to your internet phone. This means you can have a Melbourne phone number connected to your internet phone. For example, the number could be: ( 03 ) 1234 5678
When this number is dialled from any other phone in Australia, your internet phone will ring and you will receive the call.
When this number is dialled from any other phone in Australia, your internet phone will ring and you will receive the call.
Some Frequently Asked Questions about dids
Question: What phone numbers can FaktorTel provide?
A DID Number doesn't need to reside in your location. Therefore, you may have a number that is outside your area. Which means customers, or family and friends can call you at local call rates if they are situated within the locality of your number. Customers can have multiple DID's for different locations on an account.
" CLICK HERE " for a comprehensive list of available areas.
If you live in one of the listed areas and would like to keep your existing number,
" CLICK HERE " to learn more about Local Number Portability ( LNP ), otherwise known as " PORTING ".
Question: Must I live in a specific area to get a number for that area?
A DID Number doesn't need to reside in your location. Therefore, you may have a number that is outside your area. Which means customers, or family and friends can call you at local call rates if they are situated within the locality of your number. Customers can have multiple DID's for different locations on an account.
A Local ( Geographic ) Number can only be provided for an area where you are physically located.
( i,e. you must reside in Noosa to be given a Local Noosa Number ). Customers with multiple physical locations can be allocated Local Geographic Numbers for each location if desired.
Question: How much do they cost?
| NUMBER TYPE | COST | DESCRIPTION | ORDERING |
| DID Number: ( Not Portable ) |
$2.50 Per Month (Pre-Determined amount Included free with most packages) |
A DID Number is connected to a FaktorTel Point Of Presence in a FaktorTel connected City area. These numbers are NOT portable, however may be issued outside your locality. Most packages include a FREE DID. |
ORDER HERE |
| Geographic Number: ( Portable ) |
$3.00 Per Month for first number. $5.00 Per Month for each additional number. |
A Geographic Number can be provisioned in up to 650 locations across Australia and may be ported away from FaktorTel at any time. | ORDER HERE |
| New Zealand DID: ( Not Portable ) |
$5.00 Per Month. (International DIDs are not included free on free DID packages) |
International DID's are connected to a FaktorTel point of presence or FaktorTel partner in the associated country. It is important to note that International DID's are NOT portable. | ORDER HERE |