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Select a Question Below to View the Answer
The Basics
Q1: What is FaktorTel?
Q2: What is required to use the FaktorTel service?
Q3: Do I need to keep my existing phone service?
Q4: Do people I am calling need to have FaktorTel too?
Q5: How do I dial a phone number using FaktorTel?
Q6: Can I use a normal telephone? What type of telephone can I use?
Q7: Do I need to have the computer turned on to make a call?
Q8: How fast does my internet connection need to be to use FaktorTel?
Q9: Can I keep my existing phone number?
Q10: Can I dial 000, and does my 000 information show up correctly?
Q11: Will my details be listed in the White Pages?
Q12: What is the warranty on FaktorTel products?
Q13: Do I get incoming CallerID?
Q14: Can I send my regular number as my CallerID?
Q15: What is the voice quality of VoIP?
Q16: How much Bandwidth in Megabytes does VoIP use?
what do i need?
general terminology and technology
plans, charges and billing
coverage
joining and setting up