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Frequently Asked Questions
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We greatly appreciate it.
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Select a Question Below to View the Answer
The Basics
what do i need?
general terminology and technology
plans, charges and billing
Q1: What is the initial startup cost?
Q2: Are there any Additional Costs with FaktorTel?
Q3: Why are FaktorTel calls so Cheap?
Q4: Can I cancel at any time?
Q5: How do you bill me for the service?
Q6: Do I need to have a credit card to signup?
Q7: What if there is a problem with my Credit Card?
Q8: Do I get charged for incoming calls?
Q9: Do you have Flag Falls?
Q10: Will I be under contract?
Q11: Can I view my bills online?
Q12: Can I have multiple phone lines / numbers?
Q13: Can I change my plan at any time?
Q14: How do I update my Credit Card details?
coverage
joining and setting up