Below are network status indicators for each network section. Due to the complexity and redundancy of the network, a FAILED indicator may not mean loss of service. In most cases, calls get re-routed around any problem area. This service is to assist customers with diagnosing faults on their network, with a status report of the FaktorTel network.
* Please review notifications below in the event of a network issue and a problem update / report.
| KEY | STATUS |
| OK | Service is functioning correctly. |
| INVESTIGATING | A fault has been recognised on the service and is currently under investigation by our staff. Please check notices below. |
| FAILED | This service is currently in the failed state and is awaiting further investigation. Usually these faults are directly routed around. |
| NETWORK | STATUS | NETWORK | STATUS |
| Main Voice Cluster | OK | Melbourne Termination | OK |
| Brisbane Termination | OK | Canberra Termination | OK |
| Gold Coast Termination | OK | Adelaide Termination | OK |
| Sydney Termination | OK | Perth Termination | OK |
| Hosted PBX Network | OK | Prepaid Voice | OK |