1300 731 625
Australia Wide...
    Current Office Time - Queensland ( EST - Eastern Standard Time )
    11:33 pm, Monday, 27th February, 2017

    Contact us - Australia Wide
    1300 731 625 - Sales, Technical and Billing
    Alternate Number: (02)-8007-6677

    business hours & support costs
    8:30 am to 5:00 pm, Monday to Friday, Queensland Time

    * Closed National Public Holidays

    Costs: Faktortel offers post-sales / technical support on all of it's products included in the price of it's packages.

    Technical Support Hours
    8:30 am to 5:00 pm, Monday to Friday, Queensland Time

    * Closed National Public Holidays

    Postal Address
    FaktorTel Pty. Ltd.
    ABN 83 109 117 204
    GPO BOX 1807, Brisbane QLD 4001


    Contact Us Via Email
    To contact FaktorTel By Email:

    Sales / Product Enquiries: sales@faktortel.com.au
    Technical Support: support@faktortel.com.au
    Billing Enquiries: billing@faktortel.com.au
    Number Porting / Keeping your number: porting@faktortel.com.au
    SIP Trunking / Wholesale Enquiries: sales@faktortel.com.au


    If you have previously lodged a support ticket and feel that your response was inadequate, or requires further investigation, please contact our support supervisors using the following email address.
    * Please " DO NOT " send first enquires to the email address below.
    It is " IMPORTANT " that we obtain an " ISSUE ID " for tracking, prior to any ticket reply. Thank-you! supervisor@faktortel.com.au

Copyright © 2017 FaktorTel | Phone: 1300 731 625 | International: +61 7 3118 9598