Our Acceptable Use Policy
    Provided by FaktorTel Pty Ltd, Trading as FaktorTel ( ABN 83 109 117 204 )

    1. We have the right to suspend or discontinue service generally, or to disconnect your service, at any time. In addition we reserve the right to immediately disconnect your service at any time without notice.

    Disconnection of your service may occur in the following circumstances.

    a. - Unlawful or Inappropriate Use - If we determine that you have used our service or the provided device for an unlawful or inappropriate purpose. If we determine that the use or content does not conform to the requirements in this agreement or that it interferes with our ability to provide service to you or others.

    b. - Non-Payment - If any charge to your payment method is declined or reversed, your payment method expires and you have not provided us with a valid replacement payment method, or in case of any other non-payment of account charges.

    c. - Violation of Laws of Jurisdictions - If we determine that you have used our service or your device in violation of laws of jurisdictions outside of our service areas.

    d. - Inconsistent Usage - If we determine that your use of the service, features, or the device is, or at any time was inconsistent with the normal inbound or outbound usage patterns for the type of service or plan that you have purchased.

    e. - Tampering - If we determine that you have tampered with your device. In this instance we also reserve the right to charge you the full purchase price of any device provided to you for use with the service under a "special offer" scenario.

    Our action, or inaction, under this section, does not constitute any review, or approval of your action, or use, or content.

Copyright © 2017 FaktorTel | Phone: 1300 731 625 | International: +61 7 3118 9598