• FaktorTel - Providing huge savings with Business VoIP since 2004

HOW CAN WE HELP?

Call us
If you would like to speak to our team you can call us on 1300 731 625 during Business and Technical Support hours (listed below). Callers from outside of Australia can reach us by dialing +61 7 3118 9598.


Email our team

If you know which team you would like to get in contact with, you can email us directly. Otherwise, complete the contact form below and we’ll make sure your message gets through to the right people. We respond to queries as quickly and accurately as we can, with our teams available during Business and Technical Support Hours listed below.

Technical Support: support@faktortel.com.au
Number Porting / Keeping your number: porting@faktortel.com.au
Sales / Product Enquiries: sales@faktortel.com.au
Billing Enquiries: accounts@faktortel.com.au


BUSINESS HOURS

9:00 am to 5:00 pm AEST, Monday to Friday
* Closed QLD and National Public Holidays

TECHNICAL SUPPORT HOURS

9:00 am to 5:00 pm AEST, Monday to Friday
* Closed QLD and National Public Holidays

POSTAL ADDRESS

FaktorTel Pty Ltd, PO Box 1807, Brisbane QLD 4000, Australia

 



Have a question? Let us know how we can help.

Call us on 1300 731 625 or leave your details and we'll be in touch with you soon

Available 9:00 am to 5:00 pm AEST, Monday to Friday