FaktorTel's Network Status
    Below are network status indicators for each network section. Due to the complexity and redundancy of the network, a FAILED indicator may not mean loss of service. In most cases, calls get re-routed around any problem area. This service is to assist customers with diagnosing faults on their network, with a status report of the FaktorTel network.

    * Please review notifications below in the event of a network issue and a problem update / report.
     
    KEY STATUS
    OK Service is functioning correctly.
    INVESTIGATING A fault has been recognised on the service and is currently under investigation by our staff. Please check notices below.
    FAILED This service is currently in the failed state and is awaiting further investigation.
    Usually these faults are directly routed around.
     
    NETWORK STATUS NETWORK STATUS
    Main Database Cluster OK Primary Network Links OK
    Main Voice Cluster OK Melbourne Termination OK
    Brisbane Termination OK Canberra Termination OK
    Gold Coast Termination OK Adelaide Termination OK
    Sydney Termination OK Perth Termination OK
    Hosted PBX Network OK Prepaid Voice OK
     
    *** KNOWN ISSUES, NOTIFICATIONS or UPDATES ***

    Thursday 08 December Nov 8:40am AEST - Issues with dialing out are now resolved.


    Thursday 08 December Nov 8:10am AEST - We are currently aware of issues with some services dialing out, this is currently being investigated - Updates to follow

     

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