FREE SERVICE NUMBERS
| NUMBER | DESTINATION | FEE |
| 900 # | FaktorTel Office | N/A |
| Please do not call this number if you are having technical issues, please call our 1300 number instead. | ||
| 600 # | Echo Test | N/A |
| This measures the time it takes for your voice to travel to us, and for us to send your voice back to you, hence the name. | ||
| 123 # | Date and Time | N/A |
| This is our FREE Date and Time service. This time is also associated with all call records etc. | ||
| 1100 # | Dial Before You Dig | N/A |
| A FREE referral service for information about underground pipes and cables throughout Australia. | ||
PAID SERVICE NUMBERS
| NUMBER | DESTINATION | FEE |
| 1196 # | Community Weather Service | $0.50 per call |
| 1194 # | Community Time Service | $0.50 per call |
| 1223 # | Telstra Automated Directory Assistance | $0.70 per call |
| 1225 # | International Directory Assistance | $0.70 per call |
| 12451 # | Optus Operator Directory Assistance | $2.20 per call |
| 12455 # | Telstra Operator Directory Assistance | $2.20 per call |
| 12456 # | Telstra Operator Directory Assistance | $2.20 per call |
| 125111 # | Telstra General Enquiries | $0.40 per call |
| 125102 # | Telstra Messagebank Away | $0.40 per call |
| 125118 # | Telstra Pay By Phone | $0.40 per call |