HOW CAN WE HELP?
Call us
If you would like to speak to our team you can call us on 1300 731 625 during Business and Technical Support hours (listed below). Callers from outside of Australia can reach us by dialing +61 7 3118 9598.
Email our team
If you know which team you would like to get in contact with, you can email us directly. Otherwise, complete the contact form below and we’ll make sure your message gets through to the right people. We respond to queries as quickly and accurately as we can, with our teams available during Business and Technical Support Hours listed below.
| Technical Support: | support@faktortel.com.au |
| Number Porting / Keeping your number: | porting@faktortel.com.au |
| Sales / Product Enquiries: | sales@faktortel.com.au |
| Billing Enquiries: | accounts@faktortel.com.au |
BUSINESS HOURS
9:00 am to 5:00 pm AEST, Monday to Friday
* Closed QLD and National Public Holidays
TECHNICAL SUPPORT HOURS
9:00 am to 5:00 pm AEST, Monday to Friday
* Closed QLD and National Public Holidays
POSTAL ADDRESS
FaktorTel Pty Ltd, PO Box 1807, Brisbane QLD 4000, Australia